# Flash DB > Flash DB is an AI-powered commercial automation platform from Libya that connects product databases with an intelligent virtual employee to automatically respond to customer messages on Facebook Messenger. ## What is Flash DB? Flash DB enables business owners to: - Upload products via an easy dashboard (manually or from Excel) - Customize a virtual AI employee with a specific personality, dialect, and tone - Automatically respond to customers on Facebook Messenger using AI - Manage everything from a single Arabic-language dashboard ## How It Works 1. Business owner signs up and creates their store 2. Products are uploaded (manually, Excel, or SQL Server connection) 3. A virtual AI employee is configured with business identity, communication style, policies, and behavior guidelines 4. The AI generates custom System Prompt instructions automatically 5. The virtual employee responds to Facebook Messenger messages 24/7 using the product database and configured personality ## Core Services ### Virtual Employee Service An AI-powered virtual employee that reads customer messages on Messenger, understands the request, and responds with accurate, personalized answers based on your product database. Works 24/7 without human intervention. ### Customization Options - **Business Identity**: Store name, specialty, address, city, contact numbers - **Role & Communication Style**: Personality type (sales, support, consultant), dialect (Libyan, formal Arabic, English), tone (formal, friendly, professional) - **Policies & Payment**: Accepted payment methods, return policy - **Directives & Behavior**: Focus points, restrictions, end goals - **Smart Prompt Generation**: AI automatically generates System Prompt from your configuration - **Live Preview**: Real-time preview of generated instructions ## Integrations - **Facebook**: Auto-reply to Messenger messages and comments - **SQL Server**: Direct database connection for product/inventory data - **Excel**: Use Excel files as product sheets with auto-sync - **WhatsApp**: Reports, order preparation, and inventory alerts ## Pricing (in Libyan Dinar - LYD) | Plan | Messages | Starting Price | |------|----------|---------------| | Bronze (البرونزية) | 1,000 - 5,000 | 180 LYD | | Silver (الفضية) | 8,000 - 16,000 | 300 LYD | | Gold (الذهبية) ★ | 20,000 - 30,000 | 450 LYD | | Diamond (الماسية) | 40,000 - 60,000 | 710 LYD | ## Technology Stack - Frontend: Next.js 16, React 19, Tailwind CSS, Radix UI, Framer Motion - Backend: Supabase (PostgreSQL, Auth, Storage, Vector Store) - Automation: n8n workflow automation - AI: OpenRouter (GPT-4o-mini), Supabase Vector Store for embeddings - Hosting: Vercel ## Contact - Website: https://flashdb.ly - WhatsApp: +218911747555 - Facebook: https://www.facebook.com/flashdb ## Additional Information - Full documentation: https://flashdb.ly/llms-full.txt - Target market: Libya and North Africa (MENA region) - Primary language: Arabic (with Libyan dialect support) - Industry: Business Automation, AI Customer Service, E-commerce